One of Many

Woman looking to create change

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How to deal with emotions at work (or anywhere else)

By

Joanna Martin

Founder: One of many. Author. Ex-doctor. Entrepreneur. Sister. Sometime Actor. Baby Wrangler. Personal Chef. Mother.

Latest posts by Joanna Martin (see all)

Have you ever noticed that it’s at the times when it’s most critical for things to flow smoothly that emotional challenges often come up? The massive row with your partner as you’re gearing up for a really important presentation. The blistering feedback from your boss, minutes before the crucial sales call with a prospective client. Today I want to share a process you can use to deal with emotions at work, or any time when something deeply challenging flares up at a really inconvenient time.

This isn’t about ignoring your emotions, or suppressing them in an unhealthy way. One of the characteristics of Superwoman – the archetype of our time, who achieves everything in her life at 100% no matter what – is her refusal to let an ounce of emotion detract her from her goals. If you know you have a tendency to “push through” no matter what, remember: ignoring your emotions completely doesn’t tend to pay off in the long term.

This is about making the powerful decision to put what you’re feeling right now in a metaphorical “box”. That allows you to wait until a more appropriate time to work through what’s happened and do what needs to be done to resolve it. So that in the meantime, you can be your most powerful and effective self once more.

When should you use this process?

The process I’m about to share is one that I use when I know I don’t have the capacity to deal with an emotional or challenging situation there and then.

There are some things in life we’re never “ready” to deal with – news of a terrible diagnosis, or a relationship breakdown, or an accident. It doesn’t make you cold hearted or uncompassionate to choose to process those feelings when you’re able to truly give them the space you need.

Most of us have many competing priorities. It’s important that you and your partner work through your difficulties; it’s equally important that you’re effective and perform to the best of your capability for the team relying on you to move the business forward.

This process is a way of acknowledging that multitude of roles, and honouring your varying responsibilities fully.

  1. Acknowledge what’s happened

Denial happens when we pretend the situation isn’t occurring, simply because we can’t deal with it. Ultimately that’s not helpful – in fact it only makes it more likely that we’ll suppress what we’re feeling, only for it to flare up unexpectedly.

Take a moment to acknowledge the bare facts of what’s happened.

My partner just told me I’m selfish.

My assistant has just resigned.

A client has asked for a refund.

2. Acknowledge your feelings.

This isn’t the same as what’s just happened! Your feelings are equally as valid, and very often they’re what are most uncomfortable and overwhelming.

This is the time to step into the Mother PowerType and “parent” yourself the way you would a small child. Tell yourself it’s OK to feel how you’re feeling.

You might want to journal it out, record a voice message to yourself on your phone, or just take a few minutes to breathe and name what your emotions are.

I’m really angry.
I’m so upset right now.
I’m in panic mode, I feel helpless.
I feel like a terrible person, I’m doubting my competence.

3. Decide when you’re going to deal with it

If you’re been blindsided by an emotional shock, you will need to make time to deal with it.

Superwoman will probably say you can handle whatever horrible news has come your way in 5 minutes, preferably while doing something else “useful” like cooking the dinner, driving home, or dealing with your accounts. Not true.

Depending on the magnitude of what’s just happened, you will need to make some time to really allow yourself the time you need to process it. You may need to cancel something less important than your emotional wellbeing. However much time you need, grab your diary now and decide when that will be.

When you’ve done the presentation.

When you get home and can have a face-to-face chat with your partner.

When you can go for a long walk in the woods at the weekend.

4. Put it to one side – and clear the energy

There are different ways you can do this. You might want to physically mime “putting the situation in a box” , or visualize a specific room or shelf where you’ll leave it.

If you find it challenging to put things aside then there’s an audio in the BeOne member’s resources I think you’ll find helpful. In it I go through this process in much more detail, including a specific practice that really helps me make sure my energy’s totally free of whatever emotions have come up. If you’re not already a member, you can click here to join the community and get access to this and lots of other helful resources.

Essentially, you need to feel that you’ve acknowledged and metaphorically “shelved” what you’re feeling, and then taken some steps to get yourself back to a place of balance.

That might be as simple as making yourself a cup of tea, having a quick stretch or a 5 minute walk, or even just taking ten deep, long breaths to connect you back to yourself.

The bigger the energetic shift you can make, the more effectively you’ll be able to transition back into that powerful state you were in before you were derailed. Is there a song that inspires you which you could listen to on headphones? Can you shake off the emotion, or find somewhere with an expansive view that will lift your spirits?

Replenish yourself in the way that feels good to you, knowing you can return to process these feelings at time when you’re more equipped to deal with them.

Building resilience

Most of the time, when an emotional curveball comes your way there’s very little you or anyone else can do about it. There’s no point getting into the “blame game” – reality is what it is – and the only thing you have control over is how you choose to handle it.

So it’s really important that we develop the skills of articulating when our emotions are at a peak, and recognize that it’s not always appropriate or possible to deal with energy upsets. Wasting your time worrying about how you’ll handle an unexpected crisis doesn’t help anyone, least of all you. But if you know you have a process you can use whenever you need to, you can feel confident that you’re able to honour all your responsibilities in the fairest and most effective way.

Our intention is simple. To support professional women to handle the day-to-day so they can unleash the bigger impact they feel called to make in the world.

We believe real leadership is less about skill, and more about having a well of physical, emotional, intellectual and spiritual strength to draw on. Every week we support thousands of grassroots leaders globally with our free articles, videos and online trainings with powerful tools and methodologies created BY women FOR women.

Become One of many™ women creating strong, meaningful connections in our community.

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Guest blog: Behind the mask of perfect motherhood

By

Danusia Malina-Derben

Danusia Malina-Derben is a serial entrepreneur and straight-talking consultant advising Boards and C suite clients on their Strategic leadership.

She is also founder of School For Mothers – an inspirational movement modernising motherhood one ambitious mother at a time.

She is mother of ten children including ‘her last baby’, triplets of five years old. Find out more at www.schoolformothers.com.

Latest posts by Danusia Malina-Derben (see all)

This is a guest blog by Danusia Malina-Derben.

“How DO you do it?”

This question requires an answer. It’s the missing piece of a puzzle that strikes the mind of many women I meet, especially when they learn I’m a mother of ten as well as an entrepreneur. I meet hundreds, possibly thousands as I speak all over.

The answers I could give identify my choices, how I see myself and therefore how the world might see me. And I don’t know how often I am asked this question, but I do know if I had a £1 for every time I’d be a wealthy woman, for sure.

The One Woman Conference: Taking off the mask

At the One of many One Woman Conference I was asked that question maybe 30 times in one music pumping, celebratory wisdom-fuelled, central London half-day. I didn’t attend the whole two day affair but I suspect those who did walked on air because of the high octane input.

The One of many panel discussion I took part in moved all of us in the room that day. Tears were shed as Meenal Sachdev shared about sickening child trafficking and slavery.

We were stirred by Dr Eve Hepburn and Elaine Wilkin’s mental health struggles that birthed incredible projects to support young women and those suffering with ME and Fibromyalgia. So when it came to me, in a way, all I felt I could offer was myself.

My voice, fully human, with frailties, brimming with belief for us all as we forge forward.

That’s not to suggest I don’t acknowledge the impact of my consulting work at C-suite level. It also doesn’t mean that I’m somehow shying from visibility or self-appreciation. It’s the very opposite.

It’s because I know my worth that I’m willing to be myself and show up as a remarkable-ordinary-accomplished-messy woman. It’s crucial for those of us invited onto panels and keynote giving sessions, to crack the myth of seamless life: That we wake up glossed and groomed, embodying serenity.

Breaking the myth of perfection

Let me give you a live example of my route to the conference to demonstrate this.

Having driven from the Brighton coast more than half an hour away to avoid the weekend replacement bus system I discovered the train station car park was closed. The guy at the car park was disinterested in sharing where cars could park. I mentioned I hadn’t a clue about the area and couldn’t miss my train. Gesticulating across a maddeningly complex road system he smiled and said, “Good luck, love”.

I called my eldest daughter and had what can only be described as a mini meltdown. Drama isn’t one of my life’s side dishes, yet somehow I leant full into histrionics. Did I mention the torrential rain?

As I made my way back to the station, my carefully chosen conference outfit – ankle boots, bare legs, backpack and flashy dress – proved quite the combo, as it garnered white van driver beeps. I was not amused. The trek to the train left my dress sodden, and composure deserted me.

From Victoria I had one last mission to accomplish before taking my place on the One of many stage. It was allegedly an easy task but one I managed to make an almighty ‘cock-up’ of. My assignment was to locate House of Fraser and present myself to a make-up whizz at the Mac counter. I’ve forgotten to mention my face was cleansed bare.

Being a navi-guesser rather than a navigator (despite using my iPhone with map) I circled around the station in several directions. Cue another meltdown and accompanying wobbly lower lip.

The superb assistant at Mac declared me a woman of great joie-de-vivre energetically, while slapping on far more product than I ever would have chosen. Internally I was almost beside myself as she slowly tried out strobe creams, blushers and the like. I all but ran from the shop, accosted a postman for directions and made the hotel with about 3 minutes to spare. A swift throw on of tights in a cramped loo by reception left me stage ready. Just.

The minor tribulations of my morning served to test me. They also allowed me to sit before an audience of 500 amazing women with humility uppermost in my soul. I can take my mission and purpose in life seriously, but certainly not myself.

How do I do it? 3 tips

When women ask me how I do it, truthfully I can tell them. Along the way, I’ve learned a thing or two about how I can make the difference I am here to make without finding myself swallowed up in logistics, doubts or trying to do it all.

Three of my most treasured tried-and-tested tactics are:

1. Ask for help.

I’m never too proud to admit when I need extra support so I can direct my energy where it’s most needed. From childcare to helpful postmen, I wouldn’t have been made it to the One of many stage were it not for the people I asked to support me along the way. We can do anything we want to – but we can’t do it all ourselves.

2. Let go of perfection

My face might not have been how I wanted it. I could have done with catching an earlier train. There are countless things, every day, I could do differently. But none of the women in the audience were there to judge my makeup skills, and showing up matters more to me than conforming to a timetable. I choose to focus on what matters, forgive myself for the mistakes I make along the way, and let go of the rest.

3. Go with the flow

Life’s too short to spend time wishing reality was different. “If only…” is a dangerous phrase – and it can stop women in their tracks, who tell themselves they’d love to make a real impact… but they have kids, or they’ve been out of the workplace too long, or a myriad of other reasons. I’ve longed for a simple life as much as the next woman, but the truth is I wouldn’t really exchange the glorious complexity of balancing family life – while trusting I can still have an impact – for the world.

In part that’s why I’ve founded School for Mothers (SFM). Because I DO know how mothers can retain and grow themselves as women of great talent and impact, while at the same time raising happy families.

Sadly though we’ve a global epidemic of exhausted overwhelmed mothers with many (often secret) wishes and ambitions for themselves. These same women are struggling to navigate selfhood and motherhood without monumental tension. We’ve all been fed lies that it’s either our children, or ourselves that can flourish.

So I’m calling time on archaic outgrown models of motherhood and instead heading a movement to modernise this. It’s exciting, it’s needed, and mothers are joining together for ourselves, and future generations.

Go ahead, ask me again how I do it because I’ll tell you it’s messy. I’ll tell you it’s only make-up deep and always about a daily emotional surf ride. And I’ll also tell you things are on the change for Mothers.

If you’d like to hear more about this, our first one-day event, SFM Live, lands in London on 17th November. Click here to find out more. Because one thing’s for sure, we’re in this together. It would be so good to share this day with you.

About Danusia Malina-Derben

The Straight-talking Consultant and Mother Of Ten!

Danusia Malina-Derben is a serial entrepreneur and straight-talking consultant advising Boards and C suite clients on their Strategic leadership.

She is also founder of School For Mothers – an inspirational movement modernising motherhood one ambitious mother at a time.

She is mother of ten children including ‘her last baby’, triplets of five years old. Find out more at www.schoolformothers.com.

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The short temper solution

By

Joanna Martin

Founder: One of many. Author. Ex-doctor. Entrepreneur. Sister. Sometime Actor. Baby Wrangler. Personal Chef. Mother.

Latest posts by Joanna Martin (see all)

It’s different for all of us – that place we slip into when we’re not at our best. Is it the tone in your voice that has your partner shrinking from you when you snap at them after a tough day at work? Or the hopeless, helpless feeling you get when you say “sure” to that one ‘quick thing’ your demanding boss needs you to sort out at 4pm on a Friday afternoon? The truth is, the short temper solution is the same as the “self-pity” or “burning resentment” solution.

Today I’m sharing a powerful tool that can help you manage these kinds of frustrating behaviours, without blocking your (totally valid!) feelings.

Let’s start by getting clear on exactly what we mean when we talk about these kinds of situations. I don’t mean times when you’re just feeling a bit sensitive or you’re in “getting things done” mode. Just because you’re not being over-the top nice and friendly doesn’t mean there’s an underlying issue you need to deal with. As leaders of any kind, there are times when we need to give clear instructions, or convey information, without the added fluff.

What I invite you to consider today are the times when you’re slipping into a version of yourself who’s less in control of how she’s behaving.

The 3 disempowering archetypes

We talk a lot about the 5 Women’s PowerTypes – the 5 powerful female archetypes we use to guide the new version of leadership we’re creating.

But today I want you to think about the dis-empowering archetypes you can find yourself in. The 3 really common ones we find are the Bitch, the Victim and the Martyr. Have a read of these scenarios and see if you recognise yourself in any of them:

The Bitch is that short-tempered you who loses her sense of kindness and compassion, and even lashes out at those around her. Wendy, our Marketing and Events manager, spots this one at times when she’s feeling overloaded and snaps at her husband.

“I literally see him shrink in front of me” she says. “That’s when I know I’ve crossed over into the woman I know I don’t want to be. And it’s not really me either! It’s a sign there’s something else going on.”

Victim comes out when we find ourselves feeling totally helpless. Maybe someone at work says you haven’t completed something when you know you have.

For me it was when my husband made an innocuous comment about how “we weren’t good at implementing things”. Instead of calmly addressing it – “I sent that to you on Tuesday, actually” or “That’s interesting – how do you think we could improve?” – we go into “poor me” mode. It might be shrinking and going silent, or flaring into defensiveness.

For many women, Martyr’s the disempowering role we might actually have been praised for. Staying late at the office, helping out family members on weekends, never taking a moment for ourselves…

If you tend to give too much and find yourself in over-sacrificing mode, it’s likely martyr’s the tendency to watch out for.

So when you know what the pattern you tend to fall into is (you may well rotate through all three, depending on the circumstances!) how do you find a different way of being?

Allow me to introduce one of the most powerful tools we have to combat these disempowering archetypes: Trigger Tracking.

What is Trigger Tracking?

Trigger tracking is a way of moving into a place of awareness and observation – so that you can start to uncover what’s at the root of the behaviour you want to change.

A lot of the time we find ourselves getting frustrated when we’re unable to change our behaviour. That’s because we’re focusing on the symptom of what’s going on, rather than the root cause.

Often, the flash of temper or sink into despondency is actually a defense mechanism we’ve evolved over time – maybe even since childhood – to protect us from a “risk”.

For example, you might be getting angry because underneath, you’re afraid of being rejected.

Trigger tracking helps you identify what your unique patterns are, so that you can start to change them.

How to get started with trigger tracking

The easiest way to start with Trigger Tracking is to set aside a period of time – in our BePowerful program, we use it over the course of one week.

Take a piece of paper and divide it into 6 columns. Now, what you’ll do is notice each time you find yourself slipping into one of these disempowering modes, and note down the following things:

  • What happened?

For example: I felt totally inadequate and paralysed with a big work project – and ended up missing the deadline I’d promised my team.

  • What was your bad behaviour?

I spent an hour complaining to my partner about how unreasonable my boss’s expectations of me were, instead of taking action on the project or letting them know I couldn’t do it.

  • What archetype did you go into?

Victim

  • What was the trigger for that archetype?

Feeling that I wasn’t good enough. A sense that everyone was relying on me, and I had no one to support me.

  • How did you feel?

Frustrated, helpless and small.

  • What was the impact on others?

My team had to work harder because I missed the deadline. My boss was frustrated that I hadn’t spoken up sooner. My partner told me how worried they were about the demands being placed on me. It’s upsetting to them to hear me feeling so down.

As you begin to complete the sheet with each example as it happens, you’ll start to notice certain repeated patterns coming up. Don’t worry if you feel this is happening a lot – the more data you have on what triggers you, the better! At the end of the week, take a look at what you’ve learned.

What to do when you’ve tracked your triggers

When you’ve gathered your examples over the time you’re trigger tracking for, you’ll hopefully start to see some patterns emerging. For example, it might be that on the days when you’re really feeling “not good enough” as a mum that you find yourself taking on more and more tasks at work, and ending up in full on Martyr.

Or perhaps you try to pack too much into your day and that’s when you end up snapping into Bitch with your energetic toddler – even though you know it’s not their fault.

Whether you tend to get angry and snap, fall into victim mode or take on way too much when you move into martyr, the solution lies in becoming aware of your behaviour so that you can take steps to address the issue that’s actually causing you to snap.

That might be working with a one-to-one coach, using a meditation process to release emotions (there’s a Soft PowerCast on this for our BeOne Community members), journalling or talking to a therapist or professional.

Want more tools like this?

Trigger tracking is just one of the powerful tools we explore in BePowerful, our 12 week transformational coaching program. If you’re curious, the first step is to find out your PowerTypes profile. Click here to get your personalized report.

Our intention is simple. To support professional women to handle the day-to-day so they can unleash the bigger impact they feel called to make in the world.

We believe real leadership is less about skill, and more about having a well of physical, emotional, intellectual and spiritual strength to draw on. Every week we support thousands of grassroots leaders globally with our free articles, videos and online trainings with powerful tools and methodologies created BY women FOR women.

Become One of many™ women creating strong, meaningful connections in our community.

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Want to find a new relationship dynamic? Read this

By

Joanna Martin

Founder: One of many. Author. Ex-doctor. Entrepreneur. Sister. Sometime Actor. Baby Wrangler. Personal Chef. Mother.

Latest posts by Joanna Martin (see all)

Most of us have at least one relationship in our lives we’d like to change in some way. It doesn’t mean you don’t care about, maybe even deeply love, the other person. But when interactions start to feel like a pattern you’re stuck in, it can be incredibly restrictive. If you want to find a new relationship dynamic but aren’t sure where to start, here’s an approach you can try. 

When roles become restricting

Let’s start by looking at the kinds of situations when you can find yourself getting “stuck” in a certain dynamic.

For example, you might find that you’re constantly the one who’s mothering your group of girlfriends. Sure, you’re happy to be the designated driver once in a while. But lately it seems like you’re forever organizing things, booking cabs, holding coats and keeping an eye on anyone who’s had one too many after-work drinks.

Isn’t it time you were able to let your hair down for once?

For Madeleine, a self-employed writer, it was her relationship with her partner that felt like it needed a shakeup. Since becoming parents, it was starting to feel as though their life had become an endless to-and-fro of childcare, admin, and work.

“We’ve been together for more than a decade and have always had a lot of fun. Suddenly, our interactions felt like they’d become so functional: who’s looking after the toddler, what errands need doing, did you remember to call so-and-so… and yet when we tried to make changes, I found myself becoming defensive – and we’d find ourselves back in the same place.”

For you, it might be a totally different relationship where the dynamic needs to shift: Your boss, your colleagues, even your kids.

What relationship can you think of where you’re treading the same old path, no matter what you try?

Want to change a relationship dynamic? Try this

If you’ve noticed a sense of frustration creeping into one of your relationships, it might be time to try a different tactic when it comes to shifting things up.

Often, we can find ourselves focusing on what we wish the other person would change. If only your friends weren’t so selfish, or your boss so demanding, you’d be golden, right?

Or we focus on what’s not working in our interactions with the other person. And end up talking ourselves round in circles as we dissect our frustrations, and feel as though we’re getting nowhere.

But in any relationship, there are always two people involved – and one of them is you. That’s who you have the greatest power to change. And making that change doesn’t actually need to involve the other person at all.

The great news is, when you begin to think about shifting the way you’re behaving, it takes the pressure off trying to make the other person change who they are. (Which, let’s face it, can be an uphill battle).

Does this mean you have to stop being you?

In a word, no. It’s not about changing who you are – it’s about being a different version of yourself, so that you can start making a stand for a healthier way of interacting. And when you start to behave differently, those around you inevitably respond in a different way.

Perhaps the ever-accommodating big sister starts to say “no” once in a while – your sibling will have to figure out an alternative.

Or the workaholic supermum decides she isn’t going to pile on the pressure by taking responsibility for her team’s results and the school bake sale. Someone you might never have thought of might decide to step into your usual place.

Learning to step into a different version of yourself – to create boundaries, change expectations and start standing up for how you want to be treated – is a life-changing skill.

If you know you could do with being a bit firmer when it comes to setting expectations and drawing boundaries, check out Enough is Enough: our free guide to gracefully setting unshakeable boundaries. Click here to download your free copy.

Using the PowerTypes to find a new relationship dynamic

If you’re not quite sure what dynamic’s playing out with that one difficult person, the Women’s PowerTypes™ are a fast way to get a handle on the different “roles” you’re playing in your life.

Warrioress, Sorceress, Queen, Lover and Mother. None of us are simply one PowerType – we’re all a blend of all 5. You’re at your most powerful when you can navigate smoothly between them all, effortlessly calling on the one that’s most appropriate for any given moment.

Often, when we feel stuck in a relationship dynamic, it’s because we’re using one PowerType more than the others. Rather than having access to all your different “selves”, you’re locked in one way of behaving.

Madeleine knew that, since becoming a mother, her Mother PowerType had really come to the fore. When it came to her romantic relationship, she knew Lover would be important to nurture, but there was a surprising PowerType that she discovered was equally vital.

“Warrioress was one of the lowest scores on my PowerTypes profile. She’s all about playful, youthful energy – and I realized that I’d really been missing that in my relationship too. We’d always loved going dancing, so reconnecting to music I love to move to, and channelling some of the playful energy I’m enjoying with my son into my relationship with my husband, really turned things around.”

Change the part you’re playing, and the script will shift

If you want to find a new relationship dynamic, start by thinking about the role you might be playing, and what might feel like a more fulfilling alternative.

Making small commitments to bring out a different side to you – listening to a particular track, moving in a different way physically – might have a bigger effect than you think.

Have you found yourself stuck in a relationship rut? What helped you to change the dynamic? Let us know in the comments below.

Our intention is simple. To support professional women to handle the day-to-day so they can unleash the bigger impact they feel called to make in the world.

We believe real leadership is less about skill, and more about having a well of physical, emotional, intellectual and spiritual strength to draw on. Every week we support thousands of grassroots leaders globally with our free articles, videos and online trainings with powerful tools and methodologies created BY women FOR women.

Become One of many™ women creating strong, meaningful connections in our community.

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How to replenish yourself in 2 minutes

By

Joanna Martin

Founder: One of many. Author. Ex-doctor. Entrepreneur. Sister. Sometime Actor. Baby Wrangler. Personal Chef. Mother.

Latest posts by Joanna Martin (see all)

If you’re doing something that requires a lot of your energy – managing a job with big responsibilities, wrangling toddlers, travelling, pouring your heart into fulfilling work – it’s really important to take the time to fill yourself up. And yes, getting a good night’s sleep, taking the weekend to recharge or booking yourself in for an hour-long treatment are all great ways to do that.

But what if you simply don’t have time to give yourself a full rest session. Are there any ways to replenish yourself quickly and effectively – in 2 minutes?

That very question popped up in our Facebook community. It was posed by a mum looking to give herself a quick break from taking care of her energetic children over the holidays – but the responses were too good not to share.

So, in no particular order, here are ten of the best quick ways we know to recharge yourself.

10 ways to recharge in 2 minutes

1. Ground yourself

“Lie down on the grass (weather permitting!) or your floor, and breathe consciously in and out.”

2. Untwizzle

“With your feet on the floor, cross your ankles. Cross your wrists the opposite way (eg. left over right, then right over left – it doesn’t matter which order, as long as they’re different) and place them on your hips. Put your tongue behind your top teeth, and breathe through your nose.”

3. The scent of change

“I have trained my brain to link the smell of lavender to feeling peaceful. One sniff now and I am good.”

4. Tree gazing

“Standing outside looking at a tree, taking some slow, deep breaths, feeling the ground beneath you and the sky above, really noticing everything about the tree – the shape, the colours, the way it moves in the breeze. If you can’t get outside, even looking at a picture of a tree can be beneficial!”

5. Tappity tap

“You can make quite an impact by using EFT (a.k.a.Tapping) for just 2-3 minutes. It helps calm the limbic system (which is responsible for emotions) bringing about a sense of peace and calm. There are plenty of videos on YouTube you can look at if you’re not familiar with the basics. Only takes a couple of minutes to pick up and you can do it even while you’re with your kids (and teach it to them too!)”

6. Play!

“A technique a play therapist taught me was to look in the mirror and jump up and down for 2 minutes shouting yes yes yes or anything else positive and special to you.”

7. Show some love

“One for boosting your lover energy is moisturising or applying sun cream mindfully – just enjoying smoothing your skin and appreciate your body sending yourself love whilst you do it.”

8. Smell the flowers

“Go into the garden and sniff a flower close up,a big lung full but mind the bees!”

9. Get present

“Stand still and look up to the sky, look at your feet and look left and right. Ground yourself in the present. Whilst doing this breath in for 4 and out for 5. ”

10. Dance it out

“I love to put on music and dance”

We absolutely love these suggestions – what would you add? What are your go-to’s when the world gets too much and you only have a few minutes to collect yourself?

Is it time you had more than 2 minutes to spare?

While mini-rituals like this can be really helpful as stop-gaps, if you’re finding that you never manage to take a proper rest it could be that it’s time to rethink the way you’re approaching everything on your plate.

From Frantic to Fruitful: Time and Energy Secrets of Busy Women is our free training that can help you do just that. In it, I show you how to find an additional 5 hours a week (minimum!) so you can do what you feel called to, kick off that business, start that exercise program… or simply replenish yourself the way you need to.

Click here to sign up for this free training.

Our intention is simple. To support professional women to handle the day-to-day so they can unleash the bigger impact they feel called to make in the world.

We believe real leadership is less about skill, and more about having a well of physical, emotional, intellectual and spiritual strength to draw on. Every week we support thousands of grassroots leaders globally with our free articles, videos and online trainings with powerful tools and methodologies created BY women FOR women.

Become One of many™ women creating strong, meaningful connections in our community.

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When boundaries don’t work

By

Joanna Martin

Founder: One of many. Author. Ex-doctor. Entrepreneur. Sister. Sometime Actor. Baby Wrangler. Personal Chef. Mother.

Latest posts by Joanna Martin (see all)

Boundaries are one of our most essential tools when it comes to staying sane and managing our multiple responsibilities. Whether it’s clarity around work responsibilities, structure around your time or knowing just what is and isn’t acceptable when it comes to communication, forget diamonds – boundaries are your very best friend. So when boundaries don’t work, things can really get challenging.

Today I want to share a quick guide to handling boundaries when people in your life ignore them, clash with them or don’t seem to understand them. But first, let’s get clear.

What are boundaries?

I think Brené Brown has the simplest definition I’ve seen:

“Boundaries are simply: what’s okay and what’s not okay.”

It’s a great way to look at boundaries. They’re your way of defining what you need to be at your best. 

You can create boundaries around all sorts of things – your needs, your time, your relationships. But what happens when someone crosses them, or you need to change them?

When boundaries don’t work

There are a few different reasons why boundaries might not work. Sometimes we’re all too aware of the problem; other times, we’re called to pay closer attention to subtle signs. Do any of these feel relevant to you, right now?

When people ignore a boundary

Sometimes it’s really obvious that a boundary just isn’t being respected.

You’ve made it clear that you need to know when your friend’s going to pop round, and yet she keeps rocking up unexpectedly.

You’ve made the boundary clear, and the other person isn’t honouring that. Time for an important conversation – below, I’ll give you a process for exactly how to do it.

When you need to make a new boundary

This one can be a lot more subtle to spot. How do you know when a new boundary is needed?

One of the big giveaways that it’s time to take a closer look at the boundaries in your life is anger.

Perhaps a colleague keeps handing over tasks that you really don’t enjoy doing, or your partner’s expecting you to pick up the slack when they get lost in a new project.

If you’re finding yourself losing your temper, or noticing feelings of resentment or frustration bubbling up, it’s probably time to look at your boundaries again.

When your boundary clashes with someone else’s

One of the trickiest situations we have to deal with is one where our boundaries clash with someone else’s. So you come across a colleague who’s been working on their assertiveness, but it seems as though you’re expected to deal with the fallout of the tasks they’ll no longer tolerate.

Or maybe your Mum has a strict boundary around Christmas being just for family. Your friend’s going through a really rough patch, and you know you don’t want her to spend the day alone.

Could be your boss, your kids, or your parents – realizing that your boundary contradicts or infringes on theirs is always complicated.

So how do we deal with situations when our boundaries just don’t seem to work?

Is it selfish to have boundaries?

Now, for a lot of us – especially when we’re fairly new to setting boundaries – it can be tempting to wonder if the energy it takes to maintain them really worth it.

It could be a big one: You’ve told your partner that you can’t be in a relationship with someone who drinks so much they’re not in control any more.

Or something minor, but still important: You can’t drop everything, yet again, because your sister’s too disorganised to finish work on time.

From awkward conversations to tough decisions like leaving a job or relationship, upholding a boundary can feel like more trouble than it’s worth. After all, you’re a nice person – you hate letting people down – and the last thing you want to do is introduce conflict.

Are boundaries selfish?

Let’s return to Brené Brown, whose groundbreaking work on vulnerability has changed the way many of us relate to boundaries. She says

“One of the most shocking findings of my work was the idea that the most compassionate people I have interviewed over the last 13 years were also the absolutely most boundaried…

What I think that [a lot of us] do is that we don’t set boundaries.

We let people do things that are not okay or get away with behaviours that are not okay and then we are just resentful and hateful.

Me? I’d rather be loving and generous and very straightforward with what’s okay and what’s not okay.”

So, far from being selfish, setting clear boundaries is an act of great compassion. It means the people in our lives know where they stand. And it allows us to cultivate healthy, balanced relationships rather than simmering with suppressed rage at what we’re having to put up with.

And if it feels hard, remind yourself of this: you only need 10 seconds of courage to set the principles that will save you huge amounts of resentment, conflict and energy in the long term. I’ve learned it’s far better to cope with that little bit of awkwardness than the huge heap of resentment that builds up when you agree to things you don’t want to do.

Big decisions around boundaries can be hard. But the truth is, you only have one life. Is it worth spending it locked in a job, relationship or situation that’s causing you huge stress and resentment, simply to make things easier for the other person?

How to handle a boundary that’s not working

Here’s a 3 step process you can use when a boundary isn’t working.

But first, something really important to note: Don’t wait to be at a time when your boundaries are being crossed to have this conversation.

Instead, give some thought to what’s going on. What’s the boundary you want to create, re-instate, or uphold? Find a time to talk about this outside of the situation.

So if your team member’s perpetually late, don’t wait til they’re sidling guiltily into their seat (and you’re boiling with rage). Choose a time when you can be proactive about the situation before it flares up.

1. Acknowledge the past

If this boundary is one that you’ve let slide before – or perhaps not even been aware of – it’s really important to make it clear that this is changing.

So, start by acknowledging how things have been.

“I know I’ve been working later than I’m supposed to these past few months”

Or

“In the past I’ve stepped in to do the school pickup when you’re running late”

Stay factual, rather than using emotive language. This conversation is one that requires you to be in a calm, clear place, and you want the other person to feel receptive and ready to listen – not to be instantly on the defensive.

3. Set your boundary

This is your chance to get really clear – remembering that defining this is ultimately the most compassionate thing you can do.

Most importantly?

Don’t fall into justifying, explaining or rationalizing your decision.

This isn’t a debate or a discussion – it’s you simply stating what’s true for you.

“I’m not going to be able to do that any more.”

“I’m no longer willing to take that responsibility”

3. Collaborate together

If you’re finding your boundary clashes with someone else’s – and that person is someone who’s important to you – then this will be a vital part of finding your new way forward.

How can you find a way that meets the other person’s needs and still respects your boundary?

What do you both need to be in place to feel good about the situation?

This is why it’s so important that this conversation takes place when you’re not feeling triggered or fired up. When you’re calm and collected, you’ll be in a much more resourceful place when it comes to finding a solution that works for everyone.

Are boundaries a challenge?

If boundaries are something you find tricky to navigate, take a look at our free guide, when we explore this and other boundary conversations and principles in a lot more depth.

It’s called Enough is Enough: How to Gracefully Set Unshakeable Boundaries… and it does what it says on the tin!

Click here to download your copy.

How about you?

Are you the Queen of unshakeable boundaries? Have you got a particularly sticky boundaries conundrum going on right now, that you’d love to get someone else’s take on? Share in the comments below – someone else might have just the words of wisdom you need.

Our intention is simple. To support professional women to handle the day-to-day so they can unleash the bigger impact they feel called to make in the world.

We believe real leadership is less about skill, and more about having a well of physical, emotional, intellectual and spiritual strength to draw on. Every week we support thousands of grassroots leaders globally with our free articles, videos and online trainings with powerful tools and methodologies created BY women FOR women.

Become One of many™ women creating strong, meaningful connections in our community.

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Can’t make a decision? Try this

By

Joanna Martin

Founder: One of many. Author. Ex-doctor. Entrepreneur. Sister. Sometime Actor. Baby Wrangler. Personal Chef. Mother.

Latest posts by Joanna Martin (see all)

When you can’t make a decision the feeling of mounting pressure can be intense – and the impact of not taking action can be bigger than you think.

A while ago I coached a woman who absolutely hated her job. I mean, really hated it. She described herself as “feeling slowly suffocated” by the time she spent at work… and yet when we talked it through, she told me there were simply too many options.

  • Should she follow her passion for illustration and try to make it as an artist?
  • Should she create a business sharing the work of other illustrators, using her knowledge of the industry to support others?
  • Should she follow her other calling and become a coach?

The choice felt too tricky to make. And meanwhile, she was stuck in the same routine, spending her time in a place that she hated while she put off making the “wrong” decision.

If you can relate to that feeling of being stuck, I want to share a simple process that can help you. But first, let’s get clear about one thing.

Why make decisions faster?

There are some decisions that you clearly don’t want to rush. If you’re considering something like whether to remain in your marriage; uprooting your family to move halfway round the world; or taking on a massive investment in a renovation project, you’ll likely want to spend some time meditating on the best course of action.

But as a rule of thumb, the faster you’re able to make decisions, the more successful you’ll be.

That’s not because you’re necessarily choosing the best course of action every time. But whatever action you do take gives you feedback – even if it’s that “this isn’t working” – and the opportunity to course correct.

When you stop making decisions altogether, you’re losing that forward motion.

So instead of getting new and different feedback from each choice, you’re stuck in a loop of running over the same options, and the same potential outcomes, without getting anywhere.

Analysis paralysis

This is what we call being in “Analysis Paralysis”. It describes those times when you’re not just taking your time over a decision, but putting off making it all together.

When you’re in that place, the inertia and “stuckness” can start to creep into all kinds of other areas of your life.

  • It starts to chip away at your self esteem.
  • You begin to question yourself, and doubt your ability to make a choice.
  • And eventually, it can even spiral into depression or anxiety.

The faster we can make decisions, the faster we get feedback, the faster we know if we’re on the right path.

So how do you make a decision?

Whether you’re choosing between two options that seem equally good, or gritting your teeth to choose between options where nothing feels ideal, here’s a 5 step process to move you out of inertia and into action.

1. Call it what it is

You’ll know when you’ve moved from “weighing up options” and into paralysis – so be honest with yourself. After a certain amount of time, you’ll find you’ve tipped into a place where it’s no longer about making the “right” decision as making any decision.

Maybe you’ve just set up your own coaching business and you’re trying to decide what to launch with.

Should you offer a group program, one-on-one coaching, or host an event? The reality is, after a while, you’ll get to a point where leaving the decision any longer is going to wind up with you broke.

Doing nothing isn’t an option.

You’re stuck in analysis paralysis – and it’s time to move on to step 2.

2. Get into the right state

We use the 5 Women’s PowerTypes™ to inspire the most powerful versions of ourselves, and the PowerType connected to decision making is the Queen.

When you connect to the Queen PowerType you’re accessing a specific set of resources that will enable you to swiftly take action without second-guessing yourself.

The Queen is serene, decisive, and she’s also visionary: she sees the big picture, and she’s clear. She knows that decisions need to be made, and she also knows they can be difficult.

What’s powerful about the Queen when it comes to decisions is that she’s connected to her logic – she wants to gather all the information that she needs – but she also trusts her intuition to steer her right. Above all, she wants the best for everyone she cares about.

How can you connect to Queen energy? Try thinking about the qualities I’ve described here – is there someone you know, in real life or a public figure, who exemplifies them? What would your posture look like if you were the Queen? How would you look at this issue that’s got you foxed?

If you’d like more inspiration for accessing the Queen, click here to download Life’s Little Toolkit. Along with our favourite resources to help you meet life’s challenges, it contains a guide to all 5 Women’s PowerTypes and some playlists to help you connect to their essences.

3. Ask “what do I know in my heart?”

Once you’re in that Queen energy, ask yourself what you know in your heart.

Sometimes, when it feels as though you’re stuck, it’s because although you know what course of action you should take, you just don’t want to. Maybe it’ll make someone angry or upset someone, even though you know it’s the right thing to do.

Listen for the answer and list out everything you do know in your heart.

One of the biggest ways you can get stuck in decision making is when you start to focus on everything you don’t know.

So shift your focus. Write down everything you DO know about the situation, and trust yourself, as the Queen, to be able to use this when you move forward.

4. Ask “Do I have enough information to make this decision?”

The Queen is happy to make decisions; she knows it’s for the good of everyone in her realm. But she won’t make one unless she has all the information she needs.

Maybe you’re missing a key piece of information that would allow you to make a final choice. If that’s the case, work out what’s missing and take steps to get all the details you need.

It’s not about getting tangled in endless research! Work out what you need to know, and commit to taking action once you have it.

5. Now, make a decision

You’ve connected to Queen energy.

You’re clear on what you know in your heart.

And you’ve made sure you have all the information you need to make your choice.

Now is the time to move into action.

But because this is the part you’ve been avoiding, you might experience a bit of resistance here – what if you make the wrong decision?

Here’s the good news: once you’ve got stuck in analysis paralysis, in most cases there is no longer a “right” decision. The impact of being locked in procrastination and not going anywhere means that ANY action you take is going to improve things.

If you discover that the choice you’ve made doesn’t work out, that’s useful feedback that will allow you to course correct and move onto something else. But you won’t get that until you move into action.

So the woman I was coaching didn’t need to waste her time trying to predict exactly what she should do when she left her job. Having gone back and forth about what to do, the right decision was simply to take action and leave the job that was draining her.

Whatever comes next, trust that you’ll be able to handle it. Whilst every option remains hypothetical, it’s impossible to know how it will pan out or what the “best” step is.

What are you in analysis paralysis about? What are your challenges and how are you going to move forward? Let us know in the comments – let’s celebrate moving into action!

Our intention is simple. To support professional women to handle the day-to-day so they can unleash the bigger impact they feel called to make in the world.

We believe real leadership is less about skill, and more about having a well of physical, emotional, intellectual and spiritual strength to draw on. Every week we support thousands of grassroots leaders globally with our free articles, videos and online trainings with powerful tools and methodologies created BY women FOR women.

Become One of many™ women creating strong, meaningful connections in our community.

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When to say no to your boss

By

Joanna Martin

Founder: One of many. Author. Ex-doctor. Entrepreneur. Sister. Sometime Actor. Baby Wrangler. Personal Chef. Mother.

Latest posts by Joanna Martin (see all)

You know you have to say no if you’re going to make progress on what you’re actually trying to achieve at work. But one of the most challenging times to uphold your boundaries can be when the request you’re declining comes from your boss, a client, or someone else in a position of authority. You respect them, you have a role to respond to the tasks they ask of you, and you probably work with them pretty closely. So when is it appropriate to turn down what’s being asked of you? How do you know when to say no to your boss?

When to say no to your boss

Of course, there are some clear situations when it’s definitely necessary to say no. If you’re being asked to do something illegal, unethical or immoral, for example, most of us would feel pretty confident in taking the right course of action and letting them know that’s not okay.

But what if your “no” is more of a grey area? If you’re saying no to something because you have too many other things on your plate, for example, or because there’s something happening at home that’s impacting your capacity to absorb extra tasks?

Here are 3 times when it’s good to say no

Say no before you’re overwhelmed

If you’re someone who’s motivated by feeling helpful and getting approval from those in senior positions, it can be easy to find yourself saying “yes” to every request that comes your way.

The trouble with that approach is that eventually, it all tends to mount up on top of you. 

The pressure builds until, whether through sickness, burnout or overwhelm, you can find yourself at breaking point. That’s when you have no choice but to say “no” because you’re simply not able to function any more.

If you notice the signs of burnout appearing, or you’re starting to feel overwhelmed, anxious or unwell, it’s time to say no to some of the things on your plate.

“It’s fine for you to ask me to do extra things but I’m going to have to say no to some of them. I’ve been doing a lot lately, and I need some time to recharge right now.”

Say no when you’re replenished

If you’re asked to do something that feels as though it might not be possible, it’s OK not to respond straight away. It sounds obvious but it can make a huge difference to your judgment, and the way you convey your response. Let the person know that you need some time to see if you can accommodate them, and that you’ll get back to them.

“I have a lot on right now – I’ll see if I can fit this in and get back to you.”

Seeing that you’re taking the time to consider a request is reassuring to the person asking. It shows you take your commitments seriously, and that you value completing the tasks you do competently.

Take some time to have a drink, eat if you’re hungry, go to the loo or take a few deep breaths. You’ll find it easier to convey the reasons for your “no” more clearly when you’re filled up rather than running on empty.

Say no when you’re clear on your priorities

When you’re someone who’s competent and capable it’s easy to become the office “go-to” for all kinds of requests. After all, you:

handled that challenging client…

unblocked the photocopier…

formulated the perfect wording… so beautifully before, right?

If it’s a task you love, you might be happy to say yes. (If you’re thinking of shifting your career, for example, it can be great development to have the opportunity to experiment with tasks outside your normal role).

But if it’s something that’s way outside your remit, and you know the person is asking because they think you’ll say yes rather than because it’s your job, then ask yourself if what they’re asking really fits with your priorities. Is this part of the difference you’re here to make to the team or the business?

“I’m focusing on [Big Goal] right now, and that’s my main priority. So I can’t help with  [request] today.”

Framing your no with reference to your shared goals is a powerful way to remind others that your time is just as important as theirs. If they’re persistent, let them know what you’ll need to re-prioritise in order to help them out: so they’re absolutely clear on the impact their request will have.

Say no whenever you want

You’re a grown woman, and it goes without saying that you can absolutely say no to whoever you want, whenever you want. You don’t need my, or anyone else’s permission for that.

But if you want your “no” to be powerful, effective and impactful – and not to burn bridges or hurt feelings – then it’s worth thinking about how you express it.

When did you last say “no”, and how was it received? Did you learn anything from the experience: either strategies you’d use in future, or something you’d definitely avoid? Share your experience in the comments.

Want to say no with confidence and be respected every time?

Enough is Enough is our free guide to creating unshakeable boundaries and reclaiming your space. Click here to download your free copy.

Our intention is simple. To support professional women to handle the day-to-day so they can unleash the bigger impact they feel called to make in the world.

We believe real leadership is less about skill, and more about having a well of physical, emotional, intellectual and spiritual strength to draw on. Every week we support thousands of grassroots leaders globally with our free articles, videos and online trainings with powerful tools and methodologies created BY women FOR women.

Become One of many™ women creating strong, meaningful connections in our community.

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What marriage is really like

By

Joanna Martin

Founder: One of many. Author. Ex-doctor. Entrepreneur. Sister. Sometime Actor. Baby Wrangler. Personal Chef. Mother.

Latest posts by Joanna Martin (see all)

Want to know what marriage is really like? Let me paint you a picture.

We’re in the kitchen, when Greg opens the fridge and does a double take.

“Why is there so much food in the fridge? Do we have people coming round, or something?”

He knows the answer already. I’ve mentioned it at least twice, once when we were talking business last weekend and again as we played with the kids at the park.

“Yup. Annie and Susie are coming to stay at the weekend”

His response, let’s say, is not what I expect.

“Well. That’s the first I’ve heard of it.”

Ever experienced something similar with your other half? A time when it felt like they’d totally ignored something you’d clearly told them at least once?

Did you fly off the handle, accuse them of ignoring you, or seethe inwardly at the fact that for the hundredth time the thing you’ve told them has taken second place to sports fixtures, historical trivia, or whatever else they deem to matter more than your words?

Marriage, or indeed any loving partnership, is a wonderful and deeply beautiful thing. But beyond the wedding photos, special dinners and mushy moments (I’m not knocking them for a second) are the thousands, millions perhaps, of interactions just like the one Greg and I had in our kitchen that day.

Opportunities to connect – or withdraw.

To confront – or surrender.

How about you? When was the last time you had a communication breakdown with your partner? Think back to it now, because today I want to share a really helpful reframe that helped give me a different perspective on these kinds of interactions, and what they mean to me.

The difference in how we think

I am a big fan of anything that brings us a greater understanding of what makes us tick, and more capacity to empathise with other people’s behaviour.

That’s why I’ve found it so helpful to learn about the science of how our brains can work in vastly different ways.

So, let’s dig into what’s really going on in the interaction I described.

Ignoring… or interruption?

So in the example above, the scenario was pretty clear from my perspective. I’d told Greg numerous times about the plans for the weekend, and he’d chosen to ignore me, right?

Previously, I would certainly have taken it personally. After all, I know that when it comes to certain other facts – historical dates, the price of gold, all kinds of random (and from my perspective pretty irrelevant) trivia – are lodged in his brain indelibly. And yet when it comes to important information about guests in our house, apparently it just wasn’t important enough to hold on to.

What changed that tendency to take things personally was when I learned about the modal tendency some people – including Greg – have wired right into their brains.

No idea what I’m talking about? Read on.

The ‘modal’ model

What I learned after looking at some really fascinating research is that some people’s brains, especially when they’re in instinctive or ‘animal’ states tend to be much more “modal” than others.

That is to say, they tend to be focused on one task or problem, with anything not directly related to solving that problem being filtered out as having less significance.

In other words, when I mentioned our upcoming guests in the context of a business meeting, Greg was focused on the specific challenge we were discussing in that moment. He wasn’t ignoring me – he simply wasn’t registering its relevance outside of that context.

The same thing happened when we were having family time with the kids. Playground time meant playground time for Greg – not time to plan ahead, think about guests, or wonder what the fridge would look like when he opened it on Friday morning.

The strengths of modal thinking

Now, when I discovered my husband hadn’t heard a word I’d said I could have easily jumped straight into anger. But the more I learn about the way other people’s brains work, the more I appreciate the strengths that way of thinking can bring.

Narrow, deep focus allows problems to be solved all the way through to completion. The focus is on finding the solution to that one priority – which makes for incredibly efficient, focused resolution to even complex problems.

It’s a fantastic way to combat stress, because wider worries and awareness of things which aren’t directly relevant is swiftly filtered out by the modal brain. Greg definitely hadn’t been worrying about how we’d be taking care of our guests when they arrived, after all.

When we start to recognize that the ability to think modally is a distinctive thing, we can not only have compassion. We can start to admire it. That way of thinking is a real gift – it allows them to be completely present, immersed and ‘in flow’ in what they’re doing.

What’s more, it gives us clues as to how to make future interactions more positive.

How to interact with a modal thinker

Male or female, partner or boss, when you’re interacting with someone whose brain works in this modal way there are 3 key things to bear in mind.

1. Firstly, be aware of this tendency.

If your partner is a one-task-at-a-time kind of guy, it might be worth doing what Greg and I do and allocating specific slots in the week to talk about things you need to. We have 3 meetings: one for business, one for life admin, and one for finances. If you’re not running a business you probably need less, but the principle is the same: by allocating a time to talk about the topics you need to cover, you’ll avoid the spontaneous interruptions that modal thinkers find so challenging.

2. If you need to interrupt, do so thoughtfully.

Just as with my toddler, if it’s appropriate then touch can be a great way to signal that a change in topic is needed. Ask permission: is it OK if I interrupt you for a minute? And wait until you get a clear “yes” before launching into what you’re saying. A non-committal “uh-huh” or silence probably indicates you don’t yet have their full attention.

3. Ask them what they need

You might suspect your partner is a modal thinker, but nothing beats having a conversation to find out their perspective. I don’t mean launching into a “I’ve diagnosed you with this problem I read about on the internet” next time you have a disagreement, tempting as that might sound. But you could try asking your partner “How does it feel when you’re interrupted from something you’re doing?” or suggesting you agree a way to deal with logistics when it comes to your home.

What marriage is really like

So, to return to my original question – what’s marriage really like? For us at least, it’s a journey of learning.

Of noticing what causes emotions to run high, and getting curious about why that might be.

It might be to do with brain chemistry, personal triggers, or something that’s totally unique to you. Either way, it’s worth exploring what you can learn about each other and instead of taking the patterns personally, asking what they can teach you to appreciate in your partner. Choosing to understand, admire and celebrate our differences only deepens our connection with each other.

How about you? Have you found a niggle or source of friction that you were able to investigate and turn into a strength? Let us know in the comments below.

And if you’d like to get more tools and strategies to strengthen your relationship and bring more love into your world, join us for our BeLove Retreat. Click here to book in a no-obligation chat with one of our team and find out the full details.

Our intention is simple. To support professional women to handle the day-to-day so they can unleash the bigger impact they feel called to make in the world.

We believe real leadership is less about skill, and more about having a well of physical, emotional, intellectual and spiritual strength to draw on. Every week we support thousands of grassroots leaders globally with our free articles, videos and online trainings with powerful tools and methodologies created BY women FOR women.

Become One of many™ women creating strong, meaningful connections in our community.

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How Trust Is Built

By

Joanna Martin

Founder: One of many. Author. Ex-doctor. Entrepreneur. Sister. Sometime Actor. Baby Wrangler. Personal Chef. Mother.

Latest posts by Joanna Martin (see all)

At One of many we believe in the power of collaboration. The community we’ve created and the mutual support we offer each other is fundamental to our success. And that support rests on one crucial thing: knowing how trust is built, and making sure our collaboration rests on strong foundations.

I’ve experienced what it’s like to develop a relationship of trust on countless occasions. In fact, one of the people in my life I trust most – Suzanne Dibble, who leads the Empress Collective with me – was someone I ‘met’ online way before we connected face to face. I was looking for someone to interview about UK law, and her name was recommended by someone in a Facebook group I was in.

Fast forward a few years, and I’m trusting Suzanne with my name, my business reputation, and a big chunk of my revenue. But how do you get from Facebook friend to trusted ally? It’s not a fast process, that’s for sure – and there are some key pitfalls to avoid.

How Trust is built

Let’s be clear – I’m definitely not suggesting that you blindly trust everyone you come across. That’s a recipe for heartbreak and let down, for sure. But from the people who take care of our kids to the accountants who keep an eye on our income and the partners we blend our lives with, a full and fulfilling life requires us to trust people.

Here’s how we see trust being built:

1. Approach with an open heart

We see this a lot in relationships: A bad experience can shut down our willingness to be vulnerable and get to know someone. But just as one heartbreak doesn’t mean you’ll never find a partnership that’s right for you, having one negative experience certainly doesn’t prevent you from trusting again. Try to give each person you come across a blank sheet. It doesn’t mean being naive – it does mean giving them the chance to prove themselves, one way or another.

2. Always start small

The simplest answer to the question of how trust is built is: in small steps, one chunk at a time. When you first meet someone, you begin to get a feel for how good they are at keeping their word. Do they show up on time? Do they do what they say they’re going to do? Over time, these little agreements build up to a sense of how trustworthy someone is. For Suzanne and I, it started with me interviewing her for a business program I was running. Later, I spoke at her event – another chance to see the countless tiny clues that told me the kind of person she was, and how she ran her business.

3. Lean on your community

Suzanne’s name came to me via a colleague who I trusted already, because she’d been on my team for years. Personal recommendations go a long way to helping us know if someone’s who they say they are. Of course, someone else’s experience is no guarantee that yours will be the same, but if you’re considering a new hire, or wondering about a romantic partner, chatting to an objective third party who knows them already can be incredibly helpful.

4. The internet can help us trust

We might be wary of meeting fraudsters on the internet, but it can also be our friend when we’re deciding whether or not we can trust someone. The first thing to remember is that not everyone online is who they say they are. (At One of many we manage a community of thousands, and there’s no way we could “vet” everyone who wanted to join us.)

But the internet also means it’s fairly easy to get a snapshot of who someone is, from a variety of different sources. “Due diligence” means, essentially, doing your homework. A quick google search on someone (married and maiden names!) can be a great step towards peace of mind. When I googled Suzanne it was quickly apparently that she was well respected in her industry, had a professional website, and was indeed a qualified lawyer. Other due diligence might involve contacting someone who’s worked with the person and asking for their honest review, or asking them to provide you with references.

5. Trust your instincts

Someone who’s genuinely trustworthy in any realm is unlikely to be offended if you explain you want to be sure before committing your time, money or emotions to them. If things feel like they’re moving too fast; if your concerns are being brushed under the carpet or if there’s something that just “doesn’t feel right”, it’s time to take stock. It can be helpful to talk through your concerns with someone you do trust, to get an objective perspective, especially when there’s lots at stake.

How about you? Do you have any red flags that tell you when someone’s not quite who they say they are – or things that tell you it’s fine to go ahead? Without naming any names, do share your wisdom in the comments below.

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