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How to say no politely
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How to say no politely

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If you wear lots of different hats in the course of your life, you know how valuable it is to know how to say no politely.

It’s one thing to say no to things you don’t want to do. But finite time and energy also means turning down requests for things we’d love to do from people we’d love to help.

So, how to say no politely without sacrificing our relationships or letting people down?

In this episode of Jo & Co, I’m breaking down the really simple template I use when I need to turn down an opportunity that doesn’t fit in with my priorities.

I deliberately designed this to be really simple because these kinds of challenges come around so often, and when you want to be helpful it’s incredibly tempting to say yes. I wanted a quick little framework I could whip out every time, and I hope you find it helpful when it comes to honouring your time without letting other people down.

3 steps to a healthy “no”

In the video I share:

  • What you need to be clear about BEFORE you get the ask
  • The crucial distinction that allows you to say no without offending, letting people down, or hurting their feelings
  • My 3-step process that leaves the other person feeling you’ve helped them without compromising your priorities

The most effective people in life are the ones who are able to gracefully say no to everything that takes them away from their values.

Saying “I’m just too busy” won’t cut it – it implies that we’re frantic, stressed and short on time. It also suggests we’re so bad at prioritising we can’t actually make space for something we’d be interested in – what a mixed message! It can really leave the other person confused about where they stand.

Using this framework allows us to say no at the same time as building relationships and supporting those around us. That’s crucial if we’re to have our biggest impact, and it’s something we can absolutely help each other learn and practice. So, when you’ve watched the video, I’d love to know what you’re going to say no to! Let’s encourage and support each other in the comments below.

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Joanna Martin
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